Customer Reviews: Read 14 more reviews...
 This set is a perfect compliment to a bedroom. January 6, 2009
Recently acquired this amazing lcd set for my bedroom. The XBR line is one of the finest Sony has to offer and I couldn't wait to get my hands on this beauty when a saw it on sale during this past holiday season. Let me tell you, it's more than I expected from a television set and it is the perfect accent to a bedroom or even a living room for that matter. Not just this tv but the whole XBR line has so much to offer as far as lcd's go. br /br /If you're a movie lover, you will WANT to get your hands on a blu ray player. If you're a gamer, like me, this tv will make you drool incessantly. You won't be disappointed!
White Glove Delivery Service is a Joke! January 5, 2009
The Sony HDTV lives up to its billing in every way; however, Amazon is advertising "White Glove Delivery Service" for 40" and larger TVs. All that happened when the CEVA delivery team arrived, which was within the window adverised, was that one person asked where I wanted the television. He then set the box down on the carpet, ripped it open and asked me to provide him a screwdriver to attach the base to the set. When questioned as to why he didn't have one, he said it was in the truck (located 20' from the door). He plugged in the power cord and said, "See, it has power. Sign the delivery receipt here." I found a pen, signed the form and asked where the checklist was that Amazon stated would be provided to guide me through ensuring the television was in working order. He stated he knew nothing about a checklist and left. They also said they didn't remove packing material. It was only after I removed the shipping box did I discover that the bottom of the box was extremely dirty and and left dark marks on the off-white carpeting wherever it touched. The carpet had to be cleaned to remove the smudges left by the box.br /br /Amazon should carefully re-evaluate customer (lack of) satisfaction with their choice of carriers. If there is no improvement in "White Glove" delivery, Amazon should expect CEVA to have a negative impact on customers reordering this type of merchandise from Amazon.
 Best Purchase of 2008 January 5, 2009
I ordered this TV on the X-mas sale for $1319 including S550 Blu-Ray player. I got my TV in good shape and timely-manner. I was little worried about Ceva carrier but they called me to setup the schedule and time. Ceva guy opened the package and made sure that TV Stands and other including accessories are in there. He put the TV on the Stand and turn on the TV. Boom.. HD picture Quality is un-real. My wife was liking Sumit are we watching 3D or what.br /br /The picture Quality get worse from the Angle. Hey I don't watch TV from Angle my wife does :-)
Worth it if you can get it below $2000 January 4, 2009
This is not a comprehensive review-just a review of what features I personally use in this HDTV as of this writing (January 2009). I just wanted to post my support for Sony making a very nice LCD-based HDTV. br /br /I'm not a high end video enthusiast, and I bought the unit on sale ($1700), as I thought the launch price of $2500 was WAY too much. Anyway, I mostly use it with my Playstation 3 games and Blu-Ray movies, and may use it for PC gaming later. The images are nice and crisp and the anti-judder "motionflow" is creepy, but cool. Watching Rambo 4 panning sequences makes it look like actual live action, so for movies that are shot natively at 24 FPS, the technology has a "wow factor" that has to be seen to be believed. Wipeout HD looks fantastic on it, and seeing Blu-Ray resolution images on something of this size (or bigger) is a noticeable step up in visual quality that standard DVD resolutions just don't have even if they are upscaled. I plugged in my wife's laptop and with a gold-plated VGA connector, the 1280X1024 resolution was good, but her laptop doesn't offer a 1920X1080 resolution so if you have the intent to use the HDTV as a giant computer monitor, check to make sure your video card has the option of 1920X1080. The unit includes some JPEG images hardwired to the Linux-powered BRAVIA system, and so the colors are really robust on a high quality still picture. The navigation menus are pretty easy to use including the network setup. The audio has a good volume to it, and there is just enough bass to balance everything out. The simulated surround sound also works nicely. The unit feels like it is under 50 pounds so it's easily movable and the chassis is very attractive (I like the "floating LED" on the front).br /br /So far the only negative here is that the remote control cannot control my Playstation 3 Blu-Ray DVD functionality. I assumed that it would...br /br /If you can get this HDTV under $2000, like the price I paid for it, it's still expensive, but I think it's worth it. Highly recommended.
Great TV poor service by Amazon January 4, 2009
1 out of 1 found this review helpful
I ordered this from Amazon and it was to be delivered on the 31 Dec. When it did not arrive, I called Amazon on the 2d of Jan as the web tracking was last updated 23 Dec and showed it in Sacramento. The gave me a phone number to call the shipper. Four calls later I finally located the TV at the shipper and had the option of waiting another 6 days for them to deliver or go get it myself. It was a 20 mile trip each way. The bottom of the box was open and after a quick (too quick) inspection the shipper retaped the bottom of the box and I brought it home. When opened the manual, batteries, and screws to attach the base were missing. I called Amazon and they said their TV department would contact me. They did and told me I should call Sony to find out if they would supply the missing parts. I said they should call Sony or send me a new TV. They sent a new e-mail saying they had called Sony and if I called Sony, Sony would send the parts. I did call Sony and after 1.5 hours on the phone, I got the parts ordered. Oh, and the said it will only take 7 to 10 business days to get the missing parts to me. I will try the TV when they arrive. In the mean time, Amazon's lack of service is a source of irritation.
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